-extra_large.jpg)
Taiba Launches Its New Identity, Showcasing Forward Hospitality and the Charm of Welcome
2 October 2025 - 16:48
written : سعودي اون لاين - Saudi Online
Manal Saleh
Taiba has officially launched its new corporate identity at a ceremony held in Riyadh, marking a pivotal milestone in the company’s journey. This transformation positions Taiba as a fully integrated Saudi hospitality platform, reflecting its leadership and role in shaping the future of the Kingdom’s hospitality sector across investment, development, hotel operations, and real estate management.
Taiba’s transformation represents a defining step in the company’s history, as it draws from the deep-rooted traditions of Saudi hospitality to present the world with a new experience under the brand theme “The Charm of Welcome”. The new identity captures the brand’s essence and source of inspiration, symbolizing authenticity, warmth, and openness to the world.
Built on a Forward Hospitality model, the new identity aims to deliver guest experiences characterized by generosity and warmth, as well as precision and professionalism. It reflects an integrated ecosystem that harmonizes innovation with operational agility, while ensuring attentiveness and detail in every interaction that fuses Saudi authenticity with global innovation
"Today marks the beginning of a new chapter in the Taiba story," said Sultan bin Badr Al-Otaibi, CEO of Taiba, in his speech at the reveal ceremony. “We are contributing in reshaping the future of Saudi hospitality and presenting our authentic Saudi welcome to the world as a cultural and human experience, lived in every space, detail, and interaction”.
“Building on our Forward Hospitality model, rooted in our heritage, strengthened by our leadership in the sector, and aligned with global standards of excellence, we are redefining the meaning of hospitality and what it can become in the future.”, Al-Otaibi added.
Al-Otaibi elaborated that Taiba’s direction is focused on expanding the investment, development, and operation of a larger portfolio of hospitality assets and delivering elevated guest experiences. He emphasized the company’s commitment to empowering Saudi talent and creating authentic experiences that blend world-class standards with Saudi culture.
Al-Otaibi explained that Taiba’s new identity embodies its ambition to reinforce its leadership in the Saudi hospitality sector by delivering seamless, personalized, and innovative experiences that blend authentic Saudi values with a contemporary spirit.
Taiba’s strategic transformation comes at a crucial time, as Saudi Arabia’s tourism and hospitality sector witnesses unprecedented growth under Vision 2030. With this momentum, Taiba aspires to be the powerhouse that leads the Saudi hospitality industry to new horizons, embodying the Saudi culture with a global touch.
The reveal ceremony also included a media briefing where the CEO highlighted the dimensions of the strategic transformation, unveiled the new identity, and presented the premiere of the brand film.
Concluding the event, Taiba reaffirmed its commitment and determination to continue contributing to building a future worthy of the Kingdom’s stature. The company underscored its mission to transform every space into an experience, every experience into a story, and every interaction into a memorable moment of hospitality, driven by Saudi authenticity and delivered to the highest global standards.
مواضيع ذات صلة

Alinma partners with KamelPay to transform payroll and boost financial inclusion in the Kingdom
Manal Saleh
KamelPay, a leading fintech company providing financial access to more than 350,000 employees across over 700 companies in GCC markets, announced its selection by Alinma Bank to sign a strategic Memorandum of Understanding. The partnership aims to deliver innovative payroll solutions, further strengthening both institutions’ positions as among the most advanced and innovative financial players in the Kingdom.
This strategic alliance marks a bold step forward in reshaping the future of payroll and digital financial services in Saudi Arabia. By combining Alinma Bank’s trusted and integrated payroll infrastructure with Kamel Pay’s cutting-edge digital platforms, the partnership will empower employers with streamlined, secure, and automated payroll solutions—while granting workers instant, safe, and seamless access to their earnings through innovative prepaid card solutions tailored specifically for their needs.
Beyond operational excellence, this collaboration stands as a powerful testament to the shared vision of both institutions: driving financial empowerment, fostering inclusion, and creating a future where workers across the Kingdom can access the financial tools they deserve with dignity and ease.
Aligned with Saudi Arabia’s Vision 2030, this partnership not only reaffirms Alinma Bank’s forward-looking strategy “One Step Ahead”, but also amplifies Kamel Pay’s mission to pioneer technology-driven financial inclusion at scale. Together, the two institutions are poised to set new benchmarks in digital transformation, payroll innovation, and economic empowerment—heralding a new era of financial accessibility for the Kingdom’s workforce and business community.
منذ ساعة . News

Samsung Electronics Saudi Arabia Signs Strategic Agreement with Red Bull Mobile Saudi Arabia in a First-of-its-Kind Collaboration in the Kingdom
Manal Saleh
Riyadh, Saudi Arabia – Oct 02, 2025 - Samsung Electronics Saudi Arabia has announced the signing of a
new strategic agreement with Red Bull Mobile Saudi Arabia, a subsidiary of
Future Networks, marking the first-of-its-kind collaboration between Samsung
and a virtual mobile network operator in the Kingdom of Saudi Arabia.
Through this
collaboration, Samsung devices will be available through Red Bull Mobile Saudi
Arabia’s various distribution channels, including its official online store,
retail sales for individual customers, and the business-to-business (B2B)
sector. This partnership reflects Samsung’s commitment towards providing and
introducing its latest technologies through innovative collaborations that
enhance the digital experience for users.
In this regard, Mr.
Hendrick Lee, the president of Samsung Electronics Saudi Arabia commented: “We
are proud to introduce a unique collaboration that brings together
technological innovation and digital expertise, fulfilling the needs of
diversified range of consumers”
He also pointed out:
“Samsung continues to lead the technology sector through advanced innovations
and strong local partnerships. This agreement reflects our ongoing commitment
towards enhancing our collaborations portfolio to further enhance product accessibility
and open new opportunities for digital experience within the Saudi market.”
For his part, Eng.
Sulaiman Al Musallam, CEO of Red Bull Mobile in Saudi Arabia from Future
Network Communications Company, said: “This strategic agreement with Samsung
Electronics Saudi Arabia represents an important milestone in our journey
towards redefining the digital communications experience in the Kingdom. At Red
Bull Mobile Saudi Arabia, we consider this partnership not just a hardware
partnership, but rather a strategic initiative aimed at building an integrated
ecosystem that meets the needs of today’s digital internet users, whether
individuals or companies. As the first virtual mobile operator in the Kingdom
to sign such an agreement with Samsung, we affirm our commitment to leading the
transformation of the telecommunications sector by offering innovative offers
that combine the latest technologies, digital entertainment experiences, and
exclusive benefits, thus achieving real added value for our customers.”
He added: “Combining Red Bull Mobile Saudi
Arabia’s expertise in technological innovation and Samsung Electronics Saudi
Arabia’s expertise will enable us to offer new and unique experiences in the
local market. It will also help accelerate access to the latest devices and
technologies through flexible sales channels, including our online store,
direct sales, and enterprise solutions. This partnership marks the beginning of
a new phase in our sustainable growth strategy, which is based on building
strong collaborations with leading global technology companies. Our goal is to
enhance the Kingdom’s digital infrastructure, expand the scope of smart
solutions, and enable individuals and businesses to make the most of the
services we provide.”
It is also worth
mentioning that this step aligns with both companies’ shared vision of
delivering flexible and innovative solutions that combine high performance, and
premium entertainment features, with the main aim of meeting the expectations
of consumers across the Kingdom.
منذ ساعة . News

Record-breaking Captain Mishaal Al-Sudairy launches book at Riyadh International Book Fair: ‘Flying Around the World Solo in 26 Days’
Manal Saleh
4th October 2025; Captain Mishaal Al-Sudairy officially launched his book, ‘Flying Around the World Solo in 26 Days’, at Riyadh International Book Fair on 4th October 2025. The memoir captures his record-breaking journey as the first Saudi Arabian to fly solo around the world, offering readers a deeply personal account of courage, determination and global exploration.
The paperback chronicles Mishaal’s 26-day flight in a Diamond DA42 aircraft, during which he covered over 20,000 nautical miles and navigated diverse and challenging landscapes across multiple continents.
His extraordinary expedition began on 8th June 2024 when he departed Saudi Arabia, flying West to East through India, Thailand, Vietnam, Taiwan, Japan, Russia, and over the Bering Sea to Alaska. He continued on to Wisconsin to fly in to the EAA AirVenture Oshkosh airshow – the most iconic aviation event in the world. The return leg saw him cross Canada and Greenland, continuing through Iceland, Northern Ireland, England, Austria, and onto Crete before returning to Riyadh.
Mishaal stopped at 30 airports en route, and allocated 3 days for the airshow and 3 for aircraft maintenance. His DA42 was fitted with an array of survival equipment, as well as a satellite phone and oxygen generator.
An adventurer, motorcycle enthusiast and member of the Saudi Aviation Club, Al-Sudairy began flying later in life aged 52, just 6 years before he undertook his round-the-world escapade. He hopes to use his story to inspire others – regardless of their age and years of flying under their belt – to pursure their aviation dreams. He is a lifetime member of EAA, Experimental Aircraft Association, a US non-profit outfit that is at the heart of grassroots aviation.
“It brings me great pleasure to share my story through this book, and hope it inspires people of all ages. There is no age too young or old to start flying. Aviation is a powerful hobby; it teaches discipline, builds strong habits and instills a lasting work ethic. It crosses generations and brings people together in a way that few other passions can,” said Captain Mishaal Al-Sudairy.
Published in paperback in Arabic, with an English edition due out by the year end, ‘Flying Around the World Solo in 26 Days’ is currently available through Kitabouna, with an extensive global distribution network in the pipeline.
منذ 14 ساعة . News

Largest-Ever Edition of Jewels of the World Opens in Riyadh
Saudi Arabia’s premier watch & jewellery show inaugurated by
HRH Mohammed bin Nahar bin Saud bin Abdulaziz Al Saud
Manal Saleh
3 October 2025; The highly anticipated Jewels of the World was inaugurated in Riyadh on Friday, 3rd October by HRH Mohammed bin Nahar bin Saud bin Abdulaziz Al Saud, during an exclusive reception attended by dignitaries, industry leaders and international guests.
Taking place at the Four Seasons Hotel, Saudi Arabia’s premier watch & jewellery show features a dazzling display of creations from over 100 brands from all over the world. Offering an interactive retail experience and access to brands and collections not previously introduced in the Kingdom, the five-day glittering affair is the largest yet, and remains open to the public until 7th October.
A number of celebrated names join the Riyadh event, including legendary Bond Street jeweller David Morris. The house will be presenting a number of pieces including the Mosaico choker crafted with a 15ct Colombian emerald, 31.75ct emerald-cut and square-cut emeralds and 72.27ct round, oval, baguette and square-cut white diamonds, the Starburst cuff with 58.88ct blue sapphires, 52.12ct Paraiba tourmaline and 16.68ct white diamonds, and the striking Coralline necklace with 151.62cts conch pearls, 41.28cts diamonds, 16.97cts Paraiba tourmaline and 7.24cts pink sapphires, and matching earrings.
Moussaief, one of the most discreet and exclusive high jewellery houses in the world, will showcase an array of its masterpieces. Highlights include a 62.61ct diamond necklace with a 30.91ct diamond pendant and matching 21.98ct diamond earrings, another a striking yellow diamond high jewellery necklace with 72.89ct yellow diamonds, 50.95ct white diamonds and a 50.10 carat yellow diamond pendant with matching earrings.
Pasquale Bruni will unveil its latest high jewellery collection, Rosina, in full for the first time in the Middle East. Rooted in Creative Director Eugenia Bruni’s personal journey, Rosina celebrates both heritage and rebirth, a poetic tribute to the Bruni Family roots and to the timeless elegance of feminine strength. Each jewel in the collection – from the rings to necklaces, earrings to brooches – fits the skin seamlessly, transformable, poetic and above all, wearable.
With Bussati 1947, artistry meets virtuosity: the Maison has consistently been at the forefront of exploring and embracing alternative, tech-savvy materials in the high jewellery world, creating striking contrasts with gold and precious stones. Busatti is showcasing a variety of creations at the show, reflective if its its mastery and unexpected, hugely innovative creations.
- more -
Fine Italian jewellery maker FerriFirenze’s collections embody a unique duality in that ultra luxury meets everyday wearability. Crafted from only gold and diamonds in the house’s atelier in the Tuscan countryside, its signature creations from Bubbles, Cucito, Vitro and Mini-Me Soffio are timeless, designed to be worn and inspired by the beauty of nature.
Rosa Amoris Atelier Jewellery will present Gilded Gardens among other sets of its fine and bespoke jewels. In the nature-themed collection, emeralds are the muse – vivid and full of life – while rose-cut diamonds glisten like morning dew, capturing the grace that defines the brand’s design philosophy. Meticulously hand-crafted in India, the set includes four masterworks: the Emerald Radiance ring, Imperial Bloom ring, Majestic Cascade bracelet and the Emerald Teardrop earrings.
A range of spectualar jewels from other leading houses are also exhibited, including Ananya Fine Jewellery, Aneka, Araya Fine Jewellery, Azar Gems, Butani, Carlo Barberis, Casato, Davidor, Etho Maria, Ethonica Jewel, Gems Pavilion, Hasbani Gioielli, HRH Joaillerie, IRAM Jewelry, Kamyen Jewellery, Marceline Paris, Mayiana Jewels, Nado’s Jewellery, Nouvel Heritage, Nsouli Jewelry, Persée Paris, Renée Jewellers, Tejori, Thahab Lawal, Veschetti and Yoko London among others.
Over 23 Italian brands are present including Giloro, Giovanni Ferraris, Luca Carati, Ofir Gioielli, Paola Brussino and Rivalta. This edition also sees stronger presence from Saudi Arabian and other Middle Eastern names from across the region.
Jewels of the World runs from 3-7 October at the Four Seasons Hotel Riyadh and then moves to Jeddah Hilton from 11-14 October.
During both shows, the International Gemological Institute (IGI), one of the world’s largest independent grading and accreditation authorities, will offer certification services at an exclusive rate. A new partnership with Global Blue also enables visitors from outside the Kingdom to claim a VAT refund on purchases.
Jewels of the World is brought to you by Lucid Motors, Brinks International and Store Makers. For further information and to register, please visit: Jewels of the World
منذ يوم . News

Jamjoom Pharma Unveils New Brand Identity to Accelerate Regional and Global Growth
Manal Saleh
Jamjoom Pharma; one of the fastest-growing pharmaceutical companies in Saudi Arabia and across MEA, announced the launch of its new corporate brand identity, signaling the next phase of its strategic evolution towards being a leading global player in the pharmaceutical industry.
The new identity anchors a company-wide transformation focused on scale, innovation, and impact; supported by a diversified product portfolio, quality without compromise, and strong regional partnerships. Jamjoom Pharma operates in more than 36 countries across the Middle East and Africa; with core operations in Saudi Arabia, the United Arab Emirates, Iraq, Levant, Egypt and North Africa.
The company is affirming its strong presence as a key provider of high-quality trusted medicines and consumer healthcare products across multiple therapeutic areas including ophthalmology, dermatology, cardiometabolic diseases, general medicine and consumer health amongst others.
Commenting on the transformation, Dr. Tarek Hosni, CEO of Jamjoom Pharma, said, "Our new identity is a clear statement of who we serve and why we exist - our patients. We believe everyone deserves access to trusted medicine and the chance to live a better life. With quality without compromise, accessible for all, and rooted in care, we are committed to making better health - a reality for every community we touch".
During the first half of 2025, Jamjoom Pharma’s revenue grew by 17% (YoY) reaching a first half record of SAR 854 million, driven by robust performance across key therapeutic areas: General Medicine surged by 38%, Cardiometabolic by 31%, Consumer Health by 18%, and Ophthalmology and Dermatology both grew by 9%. The pipeline momentum remains strong, with three new brand launches in Ophthalmology, Anti-Diabetics, and Pain & Inflammation - bringing the total number of active brands to 144, with more innovations in the horizon. In terms of profitability, the company delivered an excellent net profit of SAR 289 million with a margin of 34%.
Jamjoom Pharma’s strategic priorities are aligned with the evolving needs of patients and healthcare systems across the Middle East and Africa, leveraging a deep understanding of local demand dynamics, regulatory landscapes, and access pathways. The company continues to scale capacity and efficiency across its 4 manufacturing facilities in the region, to meet the demand and support the growth strategy. The Company management outlined a roadmap to sustain growth through new product launches, entry into high-prevalence therapeutic areas, and targeted investments across the MEA region.
The brand evolution reaffirms Jamjoom Pharma’s promise: to expand patient access to high-quality trusted medicines and contribute to sustainable healthcare ecosystems across communities. With a strengthened leadership team and a strong balance sheet, Jamjoom Pharma is well-positioned to advance its regional leadership and deliver on its global aspirations.
منذ يومين . News
.jpeg)
Ahmed Seddiqi Launches in The Kingdom of Saudi Arabia with a distinct offering
Manal Saleh
Curating Timeless Luxury
promises a new chapter for the brand in KSA
02
October
2025, Riyadh, KSA: Ahmed Seddiqi, the UAE’s leading luxury watches
and jewellery retailer, proudly announces its expansion into the Kingdom of
Saudi Arabia with the opening of its first boutique outside the UAE. This
strategic move marks a significant milestone in the brand’s 75-year legacy and
reinforces its commitment to offering curated, elevated experiences to
discerning clientele across its retail footprint.
Located on the prestigious Tahliah Street in Riyadh, the first
stand-alone boutique in the Ahmed Seddiqi portfolio is the ultimate destination
for luxury connoisseurs. Spanning 4,400
sq. Ft, the boutique showcases over 25 of the world’s leading watch and
jewellery brands.
Among the collections that the boutique will offer its guests are some
of the most prestigious and coveted luxury houses in watchmaking and jewellery.
Girard-Perregaux and Ulysse Nardin have continued to
intrigue watch collectors across the world with refined elegance through iconic
timepieces such as the Laureato and marine-inspired chronometers, respectively.
Among standouts are two Italian jewellery brands making their debut in the Kingdom,
Palmiero and Picchiotti, as they join another timeless pioneer, Suzanne Kalan.
Ahmed Seddiqi ensured independent brands are front and centre, with the introduction of Ressence, Bremont, and H. Moser & Cie, in the new boutique. Each embodying distinct design philosophies, whether guests are looking for minimalism through Ressence, seeking ornate aviation-inspired but modern designs with Bremont, or H. Moser & Cie’s inventive design and complications.
“We are honoured to embark on this journey in the Kingdom of Saudi Arabia with Ahmed Seddiqi, a milestone for the Group as we seek to elevate the luxury offering in the region and extend our expertise further within the Middle East. Our goal is to build a destination that will inspire the discerning clientele and welcome them to further explore and engage with a curated portfolio. As a family business that is currently celebrating its 75th anniversary, this expansion marks a big moment for us all as we continue to honour our founder’s vision,” said Abdul Hamied Seddiqi, Chairman of Seddiqi Holding.
The boutique will feature a range of new experiences
including dedicated floors for watches and jewellery, branded
shop-in-shop areas, four VIP rooms for exclusive appointments and a hospitality area – setting the standards for a
seamless and engaging customer experience for all audiences. The immersive
experience is a testament to Ahmed Seddiqi’s legacy as it seeks to foster
relationships with a wider audience and establish an exceptional and
personalised service.
Mohammed
Abdulmagied Seddiqi, Chief Executive Officer at Ahmed Seddiqi, said:
"Our
expansion into KSA is an incredibly exciting chapter for our family business.
It reflects our commitment to elevating the luxury and retail landscape across
the region. With its rich culture and dynamic growth, Saudi Arabia is a natural
extension for us as we continue to curate extraordinary experiences and
introduce the finest selection of global brands via local market insights and
building trusted relationships. We remain committed to recognising the needs of
the audience and cementing Ahmed Seddiqi as a leading destination for luxury in
Riyadh."
The boutique
experience will also include access to a watch technician on-site to support
clients with immediate servicing requirements, an extension of Ahmed Seddiqi’s
after-sales expertise at Swiss Watch Services (SWS) in Dubai - the largest
independent after-sales centre of its kind.
With a retail presence of over 50 boutiques across the UAE, Ahmed
Seddiqi’s entry into the Kingdom of Saudi Arabia signals the beginning of a new
era of regional growth and a market-first for the audience via this unique
offering.
- ENDS -
About Ahmed Seddiqi
Ahmed
Seddiqi, established in 1950, is the leading luxury watch and jewellery
retailer in the region. With curating timeless luxury at its core, the company
offers an unmatched luxury retail experience with a collection of over 100
brands across over 50 locations.
Ahmed
Seddiqi's 75-year rich legacy is recognised as a trusted name in luxury, led by
its commitment to service excellence, horology expertise, portfolio curation,
and creating unique experiences. Discover The Difference Time Makes honouring
the company’s expertise in craftsmanship and timeless luxury. To learn more,
visit https://www.seddiqi.com/75th-anniversary
منذ يومين . News

Lighting the Path for Tomorrow’s Leaders: Celebrating International Youth Day with Samsung Innovation Campus
Manal Saleh
Riyadh, Saudi Arabia – Sep 22, 2025 - The month of August celebrates International
Youth Day, where the world turns its gaze towards the aspirations, potential,
and promise of youth. In Saudi Arabia, Samsung Innovation Campus – a global flagship program under Samsung's
corporate citizenship agenda – marks its sixth year of empowering young minds.
Partnering locally with Misk Foundation, the leading youth-focused NGO in the
Kingdom, Samsung brings this world-class initiative to Saudi Arabia, building
the next generation of AI leaders through cutting-edge training and skills
development that directly prepare them for the future job market.
The Power of Partnership to Build Capacity
Every year, Samsung Innovation Campus harnesses
the strength of global leadership and local partnership to invest in young
Saudis. Samsung's pioneering approach delivers advanced artificial intelligence
education and hands-on capacity building, while Misk catalyzes community
engagement and ensures that the impact reaches deep into the Saudi youth
networks.
In 2025, SIC is proud to launch two new cohorts,
the first with 110 ambitious participants, and the second beginning in
September 2025. These cohorts create inclusive spaces where future engineers
and technologists collaborate, learn, and unlock real-world solutions with AI
at their core.
Empowering Youth for the Future Workforce
As the Saudi and global job markets
transform—powered by AI, automation, and emerging technologies—Samsung’s
Innovation Campus stands committed to making mastery of these tools accessible
to youth. Each graduate emerges not only job-ready but equipped to lead in
roles that haven’t even been invented yet.
Samsung’s dedication goes far beyond technical
skills; it’s about empowering youth as architects of innovation, champions of
sustainable development, and changemakers in their communities.
At
Misk, we believe youth aren’t simply preparing for the future — they’re
actively shaping it. Our partnership with Samsung reflects a shared commitment
to equipping young minds with the skills, confidence, and vision needed to lead
meaningful, lasting change. Asma Aljasser – Misk
Skills Director
Voices of Tomorrow: Testimonials from SIC
Participants
The stories of the participants are a testament
to this vision:
Sari Algahtani** shares:
“I hope to apply what I’ve learned in SIC to
build impactful AI solutions, especially in areas that intersect with
education, sustainability, or public service. My goal is to become a data
scientist or AI engineer who creates tools that truly benefit people and
communities.”
Dhai Al Mulla describes the program’s unique
value:
“I chose SIC because it is backed by two
highly respected organizations, Samsung and Misk. Their reputation and
commitment to quality education give this program significant weight on my
resume, and I’m confident it will have a real impact on enhancing both my
technical skills and overall readiness for the AI job market.”
Elaf Abutaki reflects on her journey:
“Samsung Innovation Campus has been a turning
point in my personal and professional growth. The program didn’t just teach me
AI techniques — it taught me how to think critically, solve problems
creatively, and collaborate with like-minded peers. I now feel more confident
and prepared to contribute meaningfully to Saudi Arabia’s digital future.”
Investing in Youth, Building a Brighter Future
On International Youth Day, Samsung Innovation
Campus reaffirms its pledge: Today’s youth are not just tomorrow’s workforce,
they are innovators, creators, and leaders poised to shape a brighter, bolder
future for all.
With every cohort, every lesson, and every
personal success story, SIC and Misk Skills change lives—fueling Saudi
ambitions and a vision where youth drive prosperity, innovation, and
sustainability for generations to come
منذ يومين . News
.jpeg)
Taiba Launches Its New Identity, Showcasing Forward Hospitality and the Charm of Welcome
Manal Saleh
Taiba has officially launched its new corporate identity at a ceremony held in Riyadh, marking a pivotal milestone in the company’s journey. This transformation positions Taiba as a fully integrated Saudi hospitality platform, reflecting its leadership and role in shaping the future of the Kingdom’s hospitality sector across investment, development, hotel operations, and real estate management.
Taiba’s transformation represents a defining step in the company’s history, as it draws from the deep-rooted traditions of Saudi hospitality to present the world with a new experience under the brand theme “The Charm of Welcome”. The new identity captures the brand’s essence and source of inspiration, symbolizing authenticity, warmth, and openness to the world.
Built on a Forward Hospitality model, the new identity aims to deliver guest experiences characterized by generosity and warmth, as well as precision and professionalism. It reflects an integrated ecosystem that harmonizes innovation with operational agility, while ensuring attentiveness and detail in every interaction that fuses Saudi authenticity with global innovation
"Today marks the beginning of a new chapter in the Taiba story," said Sultan bin Badr Al-Otaibi, CEO of Taiba, in his speech at the reveal ceremony. “We are contributing in reshaping the future of Saudi hospitality and presenting our authentic Saudi welcome to the world as a cultural and human experience, lived in every space, detail, and interaction”.
“Building on our Forward Hospitality model, rooted in our heritage, strengthened by our leadership in the sector, and aligned with global standards of excellence, we are redefining the meaning of hospitality and what it can become in the future.”, Al-Otaibi added.
Al-Otaibi elaborated that Taiba’s direction is focused on expanding the investment, development, and operation of a larger portfolio of hospitality assets and delivering elevated guest experiences. He emphasized the company’s commitment to empowering Saudi talent and creating authentic experiences that blend world-class standards with Saudi culture.
Al-Otaibi explained that Taiba’s new identity embodies its ambition to reinforce its leadership in the Saudi hospitality sector by delivering seamless, personalized, and innovative experiences that blend authentic Saudi values with a contemporary spirit.
Taiba’s strategic transformation comes at a crucial time, as Saudi Arabia’s tourism and hospitality sector witnesses unprecedented growth under Vision 2030. With this momentum, Taiba aspires to be the powerhouse that leads the Saudi hospitality industry to new horizons, embodying the Saudi culture with a global touch.
The reveal ceremony also included a media briefing where the CEO highlighted the dimensions of the strategic transformation, unveiled the new identity, and presented the premiere of the brand film.
Concluding the event, Taiba reaffirmed its commitment and determination to continue contributing to building a future worthy of the Kingdom’s stature. The company underscored its mission to transform every space into an experience, every experience into a story, and every interaction into a memorable moment of hospitality, driven by Saudi authenticity and delivered to the highest global standards.
منذ يومين . News

Spotify Releases First Loud & Clear Report in Saudi Arabia, Spotlighting Artist Discovery, Royalties, and Local Growth
Manal Saleh
● Saudi artists generated
13M+ SAR in Spotify royalties
● Saudi artists discovered
220M+ times by first-time listeners
● Saudi music streams up
195% in the Kingdom since 2020
Riyadh, Saudi Arabia – October 1, 2025 – Spotify has released its first Saudi edition of the Loud &
Clear report, an annual global music economics report designed to bring greater
transparency to the industry by sharing data on royalty payments and breaking
down the streaming economy.
The 2024 Saudi Arabia
edition spotlights a music scene gaining momentum at home and expanding abroad,
with Saudi artists reaching new listeners, converting discovery into royalties,
and building sustainable careers.
220M+ Saudi Artist Discoveries
Saudi artists are being
discovered by new listeners across the globe. In 2024 alone, they were
discovered by first-time listeners over 220 million times — a 75% increase from
the previous year.
More than 90% of royalties
generated for Saudi artists came from outside the Kingdom, underscoring the
export potential of Saudi music. Top international streaming markets included
the United States, Brazil, India, Germany, the United Kingdom, and France,
while regionally, engagement was strong in Egypt, the UAE, Morocco, Iraq, and
Jordan.
Between 2022 and 2024, the global number of Spotify followers for Saudi artists more than doubled, reflecting sustained fan growth and deeper artist engagement.
13M+ SAR Royalties in 2024
In 2024, Saudi artists generated over 13
million SAR in royalties on Spotify — a 76% increase from the previous year and
more than double the total in 2022.
The number of Saudi
artists generating over 100,000 SAR annually on Spotify has also doubled since
2023, showing how streaming is translating discovery into financial opportunity
and enabling more artists to build sustainable careers.
Saudi Music Consumption Nearly Tripled
In Saudi Arabia, consumption of Saudi music on
Spotify has increased by more than 195% since 2020 — nearly tripling in just
four years.
Streaming is becoming part of everyday life
for Saudi listeners, with pride in homegrown talent driving demand. Strong
domestic engagement provides the foundation for a healthy music industry,
allowing Saudi artists to grow locally and succeed globally.
Spotify’s Commitment to the Saudi Music Ecosystem
Spotify
continues to invest in the local music scene through long-term initiatives that
support artist discovery, education, and career development.
Launched in 2024, Fresh Finds Saudi: Class 2k24 marked Spotify’s first localized artist
residency in the Kingdom. The class featured four diverse talents — BrownMusic, Grzzlee, Kali-B,
and Seera —
who participated in songwriting and production workshops, music marketing
sessions, and studio recordings.
Spotify also spotlights
Saudi talent through initiatives like RADAR Arabia and EQUAL Arabia. Homegrown artists such as DJ Mubarak and Sultan Al Murshed have been featured in RADAR Arabia, while Zena Emad and Dalia Mubarak have been spotlighted through EQUAL Arabia — Spotify’s global initiative supporting gender equity in music.
These programs are
reinforced by Spotify for Artists (S4A), which provides creators with data and
insights to grow their careers. Tools like Canvas and Countdown Pages help
artists creatively engage fans, while Spotify for Artists Masterclasses offer guidance on using these features
effectively and share best practices to help creators reach and expand their
audiences. Together, these initiatives underscore Spotify’s role as a growth
partner for the Saudi music community.
A Platform for the Future of Saudi Music
“Every
artist deserves the chance to be heard, and to make a living from their art.
The data is clear: artists active on Spotify are building lasting audiences and
careers. We’re proud to see this progress highlighted in the first Saudi Arabia
Loud & Clear report, and we welcome all rights holders to join in building
the Kingdom’s music future,” said Akshat Harbola, Managing Director for Spotify
MENAP.
منذ يومين . News

EXEED set to Unveil MX, E01 and E02 at the Global User Summit
Manal Saleh
·
Three New Models Unveiled Together: EXEED Global User Summit will showcase
three brand-new models - MX, E01, and E02.
·
Factory and Track Experience: Explore EXEED’s driving performance and
premium quality through track test drives and intelligent factory journey.
·
New Breakthrough in NEV Technology: EXEED will introduce its new design
language and Texxeract NEV technology, Showcasing its latest breakthroughs in
new energy technologies.
From October 16 to 21, the premium new energy vehicle (NEV) brand EXEED
will host the third User Summit. The brand will showcase the MX in the indoor
pavilion, and the E01 and E02 outdoors as key highlights. Through activities
including track test drives, factory journeys, and the New Product Co-creation
Workshop, EXEED will showcase its latest achievements in the premium NEV
segment, highlighting the brand’s diverse values and distinctive appeal.
Three International Models
Take the Stage
EXEED will showcase three international brand-new models at the User
Summit. The MX features an all-new design, with further details to be revealed.
Equipped with a 2.0T + 8AT powertrain, the MX delivers smooth and robust
driving performance, suitable for both daily commute and long-distance travel.
Its triple-screen and multi-screen interface enhances the cabin’s technological
vibe. Notably, the MX also features 23 ADAS, significantly improving driving
safety and reducing fatigue.
Positioned as a next-generation C-segment long-range flagship sedan, the
E01 delivers a class-leading drag coefficient of 0.239Cd. Its cabin offers a
spacious and airy layout, complemented by abundant storage solutions that meet
the needs of both daily commutes and long-distance travel. Designed for an
exceptional driving experience, the E01 features a front double-wishbone and
rear five-link suspension system paired with CDC adaptive dampers, ensuring a
smooth ride with agile handling. The hybrid powertrain strikes a balance
between long-range capability and low fuel consumption. It also delivers quick
acceleration response, making the E01 ideal for both urban commuting and
highway travel.
The E02, a mid-to-large flagship SUV, features a premium smart cockpit
and delivers a refined driving experience. It accelerates from 0 to 100 km/h in
5.4 seconds. The Extended-Range system enables over 230 km of pure electric
driving and a total range of more than 1400 km, with fuel consumption of just
6.1L/100km in charge-depleted mode. Combining power with efficiency, the E02
also stands out with a class-leading length of 5180 mm and a 3100 mm wheelbase.
It offers 1085 mm of headroom and a flexible six-seat layout, making it ideal
for family trips, camping and other leisure scenarios. To enhance practicality,
the vehicle comes with a 9.2-litre large-capacity refrigerator for additional
storage.
Four Key Activities
Showcase EXEED’s Engineering Prowess
In addition to three models, EXEED will also host a track test drive at
Shanghai Tianma Circuit, with a wide range of 9 EXLANTIX models. They will
experience the handling of the four-motor AWD system paired with Maybach-grade
suspension. The program also showcases three-second-level acceleration and
advanced smart features such as one-touch remote parking. On a professional
track, the event will fully demonstrate EXEED’s driving performance and premium
quality.
EXEED will invite dealer partners to visit its Industry 4.0-standard
smart manufacturing base in Changshu, offering a close look at the brand’s
advanced production processes and quality assurance system. Guests will tour
the upgraded User Summit, an immersive tech space that integrates performance
modifications and customizations. The space offers a comprehensive showcase of
EXEED’s premium philosophy and personalized mobility ecosystem.
Most importantly, EXEED will introduce its new design language and
Texxeract NEV technology at the New Product Co-Creation Workshop. This includes
BEV, PHEV, and REEV, demonstrating EXEED’s latest breakthroughs in core new
energy technologies.
Through the User Summit ,EXEED will showcase its significant progress in
NEV technology and product development, while allowing participants to
experience the brand’s manufacturing standards and performance first-hand.
#2025CheryInternationalUserSummit #EXEEDGlobalUserSummit
#EXEEDNewproductsCo-CreationWorkshop #PHEV
منذ 3 أيام . News

A Future Forged Together: 45 Years of Innovation by Abdul Latif Jameel Electronics and Toshiba
Manal Saleh
Jeddah, Saudi Arabia 1st Oct 2025 - Abdul Latif Jameel Electronics and Toshiba today celebrate 45 years of partnership with a special event at Hussein Jameel Hall, Jeddah, marking nearly half a century of collaboration that has shaped the home appliance landscape across the Kingdom. Under the banner “45 Years forging the future between Abdul Latif Jameel Electronics and Toshiba,” the companies reaffirm their shared commitment to innovation, quality and customer-centric solutions for Saudi consumers.
For four and a half decades, Abdul Latif Jameel Electronics and Toshiba have worked closely to introduce cutting-edge appliances and trusted after-sales service to households in Saudi Arabia. Their enduring relationship has been built on mutual values: technological excellence, deep market insight and a relentless focus on meeting evolving consumer needs. The anniversary is both a celebration of a rich legacy and a launchpad for future growth and innovation.
Introducing the Ultra Fine - Bubble Pro: Precision Care, Powerful Clean
Toshiba’s new Ultra Fine — Bubble Pro Tour washing machine redefines home laundry with smart, fabric-friendly technologies designed for convenience and superior results. Its Sensedose system enables one fill for multiple washes with automatic, precise detergent dispensing that prevents spills, avoids over-pouring and reduces residue ideal for sensitive skin. The AROMA+ function delivers up to 200% extra fragrance for longer-lasting freshness. Combined with advanced wash algorithms, the Ultra Fine- Bubble Pro effectively removes tough stains including food, grease, inorganic and organic stains to keep garments cleaner and fresher.
Introducing Toshiba’s Purpose-Built Refrigeration: Quiet Power, Maximum Freshness
Toshiba’s new refrigerator range featuring side-by-side and four-door models, brings market-leading capacity and performance to Saudi homes. Powered by Origin Inverter technology, these refrigerators deliver quieter operation, energy savings and fast cooling. Pair Turbo purification offers industry-leading hygiene with up to 99.99% purification efficiency, ensuring safer food storage. Available in the largest capacities on the market at 632 liters and 678 liters, these models meet the needs of large households and families seeking generous, reliable storage.
Hisham Hamza, The CEO of Abdul Latif Jameel Electronics, commented: “For 45 years our partnership with Toshiba has been built on shared values of quality, innovation and customer focus. Today we celebrate not only our history but our future bringing world-class products and meaningful advances in home living to Saudi consumers.”
Scott Fu, Regional President of Toshiba, said: “Our 45year partnership with Abdul Latif Jameel Electronics reflects a shared commitment to innovation, reliability and improving everyday life for families across Saudi Arabia. This partnership is not just our history — it is our commitment to shaping the future of home appliances in the Kingdom
Consumers and fans of both brands are encouraged to visit the Abdul Latif Jameel Electronics and Toshiba websites to explore full product specifications, availability and where to experience the new range across Saudi Arabia.
منذ 3 أيام . News

STC Bank Partners with Mozn to Strengthen Financial Crime Prevention with FOCAL Platform
Manal Saleh
Riyadh, Kingdom of Saudi Arabia – 30 Sep 2025: Mozn, a regional leader in enterprise AI technologies, has entered into a strategic agreement with STC Bank, to deploy Mozn’s flagship financial crime prevention platform, FOCAL. The collaboration reflects a shared commitment to advancing security and innovation in Saudi Arabia’s digital ecosystem.
FOCAL is designed to empower financial institutions with Financial Crime Intelligence (FCI), enabling them to detect and prevent financial crime and deliver risk insights. By adopting FOCAL, STC Bank is enhancing its ability to safeguard customers, meet regulatory requirements, and scale its digital services confidently in an increasingly complex financial landscape.
“The rapid pace of digitalization has created new opportunities but also new risks for financial institutions,” said Abdullah Alshubrami, Chief Commercial Officer at Mozn. “FOCAL empowers financial institutions with real-time intelligence, advanced analytics, and automated compliance workflows that enable them to act decisively against evolving threats. With FCI at its core, FOCAL helps institutions like STC Bank set new benchmarks for resilience and trust in digital banking. This partnership demonstrates how homegrown innovation can safeguard customers, meet regulatory expectations, and accelerate the secure growth of Saudi Arabia’s digital economy.”
“AI is reshaping the future of finance, and we see it as a catalyst for both innovation and trust,” said Ibrahim Alqahtani, Director Anti-Fraud, Bribery and Corruption, STC Bank. “By integrating Mozn’s FOCAL platform into our operations, we gain the agility to anticipate emerging threats, enhance customer confidence, and accelerate Saudi Arabia’s digital economy. This partnership reinforces our role as a pioneer in next-generation banking and reflects our commitment to setting new standards of security and intelligence across the Kingdom’s financial sector.”
Mozn’s partnership with STC Bank comes at a pivotal moment for the Kingdom’s financial services sector. The collaboration underscores Mozn’s deep expertise in AI, data analytics, and regulatory technology, paired with STC Bank’s vision for a secure, customer-first digital banking future. Together, the two organizations are helping to advance Saudi Arabia’s position as a global leader in technology-driven, compliant, and trusted financial services.
منذ 3 أيام . News

Messe Frankfurt and 1st Arabia Conclude Successful Partnership as New Chapter Begins
Manal Saleh
Messe Frankfurt, one of the world’s leading trade fair organisers, and 1st Arabia Tradeshows and Conferences, a prominent Saudi-based event management company, have announced the conclusion of their partnership as both organisations move forward with their evolving strategic priorities.
Since the inception of their collaboration, both teams have worked hand-in-hand to deliver a series of high-impact trade exhibitions in Saudi Arabia, contributing to the development of key industries and supporting international business exchange in line with the Kingdom’s Vision 2030.
The conclusion of the partnership reflects a natural progression in Messe Frankfurt’s regional journey, as the company continues to deepen its presence in the Saudi market through a more direct operational model. This milestone also highlights the maturity and growth of the MICE sector in the Kingdom.
“We are proud of everything we have achieved together with 1st Arabia,” said Azzan Mohamed, Managing Director of Messe Frankfurt Saudi Arabia. “Our partnership has been built on mutual trust, shared ambition, and a joint commitment to excellence. As we embark on this next chapter, we remain sincerely thankful for the collaboration and extend our best wishes to Mr. Bilal and his team for continued success in all their future endeavours.”
Commenting on the conclusion of the partnership, Bilal Al Barmawi, founder and CEO of 1st Arabia Tradeshows and Conferences, said: “Working alongside Messe Frankfurt over the past years has been an honour and a rewarding journey for all of us at 1st Arabia. Together, we delivered platforms that supported business, innovation, and knowledge exchange across key sectors. We congratulate Messe Frankfurt on their next phase of growth in the Kingdom and look forward to exploring potential avenues of cooperation in the future.”
Both parties express deep appreciation for the shared accomplishments and reaffirm that the conclusion of this partnership is marked not by an end, but by a strong foundation and mutual goodwill for the years ahead.
منذ 3 أيام . News
.jpeg)
LG Electronics Saudi Arabia Launches First Brand Shop in Jeddah with a Grand Opening Celebration
Manal Saleh
· This new showroom represents the third Brand Shop
in the Kingdom and underscores LG's strategic expansion throughout Saudi Arabia
Saudi Arabia, Riyadh – 01 October , 2025: LG Electronics has officially opened its first
Brand Shop in Jeddah, marking a major milestone in the company’s expansion
across Saudi Arabia. This new showroom is the fourth of its kind in the Kingdom
and reflects LG’s commitment to bringing cutting-edge technology closer to
consumers nationwide.
The Jeddah Brand Shop offers an immersive
experience, allowing visitors to interact with LG’s full range of innovative
products. From groundbreaking OLED TVs and smart home solutions to advanced
gaming setups, the showroom is designed to showcase how LG’s technologies
enhance everyday life.
Sunny Kim, Managing Director of LG Electronics Saudi Arabia, stated: “Launching our flagship store in Jeddah is a defining moment for LG in the Kingdom. It’s a space where customers can explore our complete tech ecosystem and see firsthand how our innovations improve daily living. We’re proud to bring our ‘Life’s Good’ philosophy to the heart of Saudi Arabia.”
The store features dedicated zones tailored to
different lifestyle needs. The entertainment section highlights LG’s latest
OLED displays with stunning visuals and immersive audio. The smart living area
demonstrates how LG’s connected appliances work together to create efficient,
intelligent homes. Gamers can enjoy a specialized zone equipped with
high-performance displays and accessories for a premium gaming experience.
To celebrate the opening, LG is offering exclusive
promotions with discounts of up to 60% on selected products.
This flagship location is designed to meet the
evolving tech needs of Jeddah’s residents and visitors, reinforcing LG’s vision
of seamless, connected living through innovative solutions.
For more details on
LG’s products lineup, visit www.lg.com/sa
.
###
منذ 3 أيام . News
.jpeg)
Lulu Expands Its Presence in Saudi Arabia with New Store in Taif
Manal Saleh
Riyadh: Strengthening its footprint across the Kingdom, Lulu Retail has officially opened its 70th store in Saudi Arabia, located in the suburban area of Taif. This new store marks a significant milestone in Lulu’s expansion strategy and demonstrates its ongoing commitment to the Saudi retail market.
The new Lulu Hypermarket was inaugurated by Eng. Abdullah bin Khamis Al Zaidi, Mayor of Taif, in the presence of Nasser Huwaiden Thaiban Ali Alketbi, Consul-General of the UAE in Jeddah, Fahad Ahmed Khan Suri, Indian Consul General of Jeddah, and Yusuffali M.A., Chairman of Lulu Group.
The opening not only represents a strategic retail development but also aligns with Saudi Arabia’s Vision 2030 by supporting community growth and job creation.
“We are proud to support Saudi Arabia’s Vision 2030 by expanding our retail footprint across the Kingdom,” said Yusuffali M.A. “This new hypermarket is designed to enhance the shopping experience for the people of Taif while contributing to local economic development and providing employment opportunities for the community.”
The new Lulu Hypermarket in Taif covers an impressive 195,770 square feet, offering a wide range of products and services under one roof. Shoppers can enjoy a supermarket, fresh food section, Lulu Connect electronics, a fashion store, a department store, BLSH beauty products, and Eye Express optical services. The store also features an upgraded food court to meet modern consumer needs.
To ensure convenience, the store includes six self-checkout counters and approximately 500 parking spaces. The launch was accompanied by attractive introductory offers across various product categories.
This expansion reflects Lulu’s commitment to delivering quality products and services while supporting the Kingdom’s broader economic and social development objectives.
During the inauguration ceremony, Lulu Group Chairman Yusuffali M.A also acknowledged the efforts of the Lulu Saudi staffs who contributed to the Guinness World Record-breaking shattered glass art and presented momento to them appreciating their valuable efforts.. This artwork, created as the official emblem for the Saudi National Day celebrations, was a tribute to Saudi Arabia and was brought to life by Lulu as part of the national festivities.
Also present on the occasion were Ashraf Ali M.A., Executive Director of Lulu Group; Mohamed Haris Puthiyaveettil, Director of Lulu KSA, Noushad Madathiparambil Ali, Regional Director of Lulu Western province, Saudi Arabia; and other senior officials.
منذ 3 أيام . News

NFPA highlights electric vehicle risks at Intersec Saudi Arabia
Manal Saleh
The National Fire Protection Association (NFPA) addressed delegates yesterday at Intersec Saudi Arabia to discuss the fire risks of electric vehicles (EVs)
The session was part of a dedicated NFPA day at the event’s Fire Protection & Technology Summit, which featured industry leaders and international experts
During an insightful presentation, NFPA highlighted the need for updated codes, training and global collaboration to ensure safety keeps pace with EV technology
Riyadh, Saudi Arabia: The growth of EVs and their related fire risks was addressed yesterday at the Fire Protection & Technology Summit at Intersec Saudi Arabia by Mike Brunzell, VP of Global Business Development, National Fire Protection Association (NFPA).
According to research from the International Energy Agency (IEA), EV adoption is accelerating worldwide, with global sales exceeding 17 million in 2024, accounting for more than 20% of sales. With the increase in sales, a range of new and unique fire risks are posed, particularly in high-density environments such as residential and commercial parking structures.
Brunzell said: “One of the major concerns we face is the risk of thermal runaway in lithium-ion batteries. While the data shows us that EV fires occur less frequently than fires in gas or diesel-powered vehicles, the research also shows that when they do occur, they can present unique and difficult challenges including longer burn durations, high heat release, toxic gases, re-ignition risks and significant water demand for suppression.”
Through the NFPA’s Fire Protection Research Foundation, extensive studies have been conducted on vehicle fire dynamics, suppression strategies and ventilation design. Findings reveal that modern vehicles contain significantly higher plastic content, increasing from less than 3% of vehicle weight in the 1970s to nearly 10% today, resulting in greater combustible fuel loads. The increased use of electronic components and complex wiring systems also introduces new ignition risks.
Brunzell emphasised the importance of evolving codes and standards to keep pace with technology: “It is through the development of our codes and standards, research initiatives and training programmes that NFPA is proactively working to provide the guidance and the resources needed by fire protection professionals, property owners and policymakers to ensure the integration of EV infrastructure safety strategies.”
Notable NFPA codes mentioned in the session include the NFPA 88A (Standard for Parking Structures), which requires sprinkler protection for all parking structures, with higher densities set by NFPA 13. NFPA 855 (Standard for the Installation of Stationary Energy Storage Systems) addresses the risks associated with energy storage installations, including fire suppression and thermal runaway. The NFPA 800 Battery Safety Code is currently under development.
“Intersec Saudi Arabia provides a critical platform for conversations like this,” commented Riham Sedik, Exhibition Director – Intersec Saudi Arabia at Messe Frankfurt Middle East. “By connecting global expertise with regional ambition, the industry can ensure that as EV adoption grows, fire safety strategies can remain one step ahead.”
The 7th edition of Intersec Saudi Arabia concludes today at the Riyadh International Convention and Exhibition Center (RICEC). This week, the event has showcased over 400 exhibitors and hosted CPD-certified conferences at the Fire Protection & Technology Summit and the Future Security Summit.
The event has featured over 100 speakers from around the world on critical topics, including cross-border security, cybersecurity, fire safety management at large-scale events and why fire safety must keep pace with AI advancement, among many others.
Bilal Al Barmawi, CEO and Founder of 1st Arabia Trade Shows & Conferences, concluded: “By bringing together industry experts, regional leaders and innovative solutions across the show floor, Intersec Saudi Arabia helps to ensure that our communities are better prepared to meet both current and future safety challenges, which is particularly important as the Kingdom undertakes ambitious infrastructure development.”
Intersec Saudi Arabia is organised by 1st Arabia and licensed by Messe Frankfurt. The event is held under the patronage of His Royal Highness Prince Abdulaziz bin Saud bin Naif bin Abdulaziz Al Saud, Minister of Interior, and in association with the General Directorate of Civil Defense.
منذ 3 أيام . News

Cisco Unveils Advanced AI-Powered Webex Contact Center Solutions and Industry Integrations
Manal Saleh
News
Summary
- New Webex AI Quality Management uniquely empowers
supervisors with actionable insights and real-time coaching with
visibility across both AI and human agents.
- Webex AI Agent and Cisco AI Assistant for Webex
Contact Center deployments help organizations drive faster resolutions,
higher productivity and improved service quality globally.
- Expanded integrations with Salesforce, Amazon Web
Services (AWS) and Epic unify data and workflows for seamless customer
journeys.
Riyadh, Saudi Arabia – October 1, 2025 — Cisco (NASDAQ: CSCO) today announced enhancements to the Webex Customer Experience
portfolio, including a new AI-powered tool for supervisors launching in early
2026 to unify quality management across the contact center. Cisco also unveiled
AI customer momentum, deep industry integrations for seamless and secure
experiences, and planned Webex ecosystem expansions in India and the Kingdom of
Saudi Arabia.
As demand for AI
grows, organizations face challenges from legacy systems and fragmented
workflows. With Cisco’s cloud architecture and advanced AI, businesses can
transform contact centers into streamlined, AI-powered platforms that enhance
customer interactions. The new and modern Momentum design
system in Webex
Contact Center, available now, empowers agents and supervisors with efficiency
and focus to deliver the best experiences for their customers.
"The
reality is simple: you win or lose customers every day based on the experiences
you deliver," said Jeetu Patel, President and Chief Product Officer,
Cisco. "AI is how you deliver those experiences at scale, and Webex
Contact Center brings together AI and human agents to make it easier than ever
to deliver consistent quality with speed."
AI Insights for
Supervisors
Cisco is redefining
contact center quality management by unifying coaching and improvement for both
AI agents and human agents. The new Webex AI Quality Management (QM) lets
supervisors view, assess, and coach their entire workforce through a single,
integrated platform. Unlike traditional siloed solutions, Cisco offers a
unified view to help leaders quickly identify successes, help de-risk AI
adoption, and drive continuous improvement. Supervisors benefit from
AI-assisted scoring, real-time insights, personalized coaching for human agents,
as well as actionable recommendations and performance optimization for AI
agents—all natively in Webex Contact Center. By focusing beyond compliance
metrics, Cisco is setting a new standard for customer experience and brand
reputation. Webex AI QM is planned to be generally available in Q1 2026.
AI Deployment:
Delivering Real-World Results
Webex is helping
organizations scale the capacity of their human agents to provide improved,
faster and more personalized service to customers with the deployment of Webex
AI Agent and the Cisco AI Assistant for Webex Contact Center. Now generally
available for cloud and on-premises customers, with coming beta support for 50+
languages in Q4 2025, businesses benefit from:
- Faster, autonomous resolutions: Webex AI Agent for Contact Center enables
customers to resolve questions and fulfill their intent through both
autonomous and guided self-service—accessing tools, systems, and experts
as needed. All of this is managed in the AI Agent Studio, the central hub
for easily building, managing, and optimizing AI Agents. Starting in Q1
2026, new support for multi-agent collaboration using industry-standard
protocols like agent-to-agent (A2A) and Model Context Protocol (MCP) will
let Webex AI Agents interact with third-party agents and connect to a wide
range of applications and data sources. As the AI ecosystem grows, Webex
helps keep connections secure and verified, so enterprises stay in control
and customer experiences remain reliable.
- Smarter agent assistance: Cisco AI Assistant in Contact Center, which
became generally available for customers in early 2025, has more new
features coming this year including suggested responses, real-time
transcription, mid-call and wrap-up summaries. It boosts efficiency while allowing
human agents to focus on the conversation as AI seamlessly manages routine
processes.
As highlighted below,
these capabilities are already improving customer satisfaction, agent
productivity, and operational efficiency.
"CarShield's
Pre-Call Screening AI Agent now contains 66% of calls without human
intervention. Real-time AI claims processing has also eliminated traditional
24-48 hour delays, delivering a 90% reduction in onboarding time for powertrain
claims and ensuring instant resolutions." — Steve Proetz,
President and COO, CarShield
“With Webex at the
center of our CX journey. Through strong collaboration across departments,
Webex Contact Center has become a truly transformative platform—helping us
modernize customer interactions, integrate AI and automation, and deliver a
more seamless service experience. Together, we’ve been able to enhance
efficiency while ensuring every customer continues to receive the care,
attention, and responsiveness they deserve.” — Patrick Cornish, Senior
Network Engineer, BancFirst
“It [Topic Analytics]
lets us analyze call groupings to understand what customers are calling about
and how agents handle those calls. For example, we found that around 20% of our
general questions are about loans and need to be transferred [to another department].”
— Cameron Mitchell, AVP Telephony Services Manager, Columbia Bank
Expanding the
Ecosystem: Integrations with Salesforce, AWS and Epic
Webex continues to
invest in strategic partnerships and integrations to create a connected,
end-to-end customer journey:
- Webex Contact Center for Salesforce: As part of Salesforce’s Bring Your Own Contact
Center as a Service (CCaaS) program, the new deeper integration enables
businesses to orchestrate customer experiences using Webex and Salesforce
CRM data. Now, every interaction can be managed directly inside
Salesforce, through Service Cloud Voice and Bring your Own Channel, and
powered by Webex AI and Agentforce. Currently in early access, with
general availability planned for Q1 2026.
- Integration with Amazon Lex: Powered by the same technology as Alexa, Amazon
Lex enables businesses to build conversational AI interfaces that let
users interact naturally by voice or chat. By integrating Amazon Lex with
Webex Contact Center and Contact Center Enterprise, customers using AWS
have the flexibility to build Amazon Lex virtual agents with AI
receptionist capabilities to deflect or route inbound calls, improve
caller intent recognition, and accelerate resolution of live interactions
with an agent. Available now.
- Epic Systems: Integration with Epic’s electronic health record
(EHR) software enhances the ability of care providers and contact center
agents to offer tailored and compassionate support within Epic. Available
now.
Global Market
Expansion
Cisco is expanding
the Webex ecosystem by launching Webex Contact Center and Webex Calling in new
markets. Locally hosted solutions offer advanced AI, seamless integration, and
enhanced compliance—improving call quality, reducing latency, and ensuring secure,
reliable experiences for Indian and multinational organizations.
- Planned for Q2 2026, Cisco will expand Webex
Calling with dedicated data centers in Mumbai and Chennai and will launch
Webex Contact Center services in India.
- Looking ahead, Cisco will further extend the
reach of Webex Contact Center to the Kingdom of Saudi Arabia.
About
Cisco
Cisco (NASDAQ: CSCO)
is the worldwide technology leader that is revolutionizing the way
organizations connect and protect in the AI era. For more than 40 years, Cisco
has securely connected the world. With its industry leading AI-powered
solutions and services, Cisco enables its customers, partners and communities
to unlock innovation, enhance productivity and strengthen digital resilience.
With purpose at its core, Cisco remains committed to creating a more connected
and inclusive future for all. Discover more on The Newsroom and follow us on X
at @Cisco.
Cisco and the Cisco
logo are trademarks or registered trademarks of Cisco and/or its affiliates in
the U.S. and other countries. A listing of Cisco’s trademarks can be found at
http://www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property
of their respective owners. The use of the word ‘partner’ does not imply a
partnership relationship between Cisco and any other company.
About Webex by
Cisco
Webex is a leading
provider of cloud-based collaboration solutions which includes video meetings,
calling, messaging, events, customer experience solutions like contact center
and purpose-built collaboration devices. At Webex, we start with people and their
experiences first. This focus on delivering inclusive collaboration experiences
fuels our innovation, which leverages AI and Machine Learning, to remove the
barriers of geography, language, personality, and familiarity with technology.
Our solutions are underpinned with security and privacy by design. We work with
the world's leading business and productivity apps – delivered through a single
application and interface. Learn more at webex.com.
منذ 3 أيام . News

HONOR ALPHA Flagship Store Launches in Shenzhen, Forging a Global Hub for AI Device Ecosystem
Manal Saleh
SHENZHEN, China – September 30, 2025 – Global AI device ecosystem brand
HONOR has officially inaugurated its ALPHA Global Flagship Store at Shenzhen
Bay MixC, positioning the space as an "AI Smart Living Innovation
Hub" — a destination where cutting-edge technology converges with cultural
inspiration.
HONOR ALPHA PLAN in Action: From
Vision to Reality
Following the announcement of the ALPHA PLAN at MWC Barcelona 2025,
which underscored HONOR’s evolution from a smartphone manufacturer into a
global AI device ecosystem leader, the opening of the Shenzhen Bay flagship
marks a pivotal step in bringing this vision to life. The store embodies
HONOR’s commitment to an open, collaborative, and value-sharing AI ecosystem.
Drawing inspiration from Shenzhen Bay’s distinctive landscape, the HONOR
ALPHA Global Flagship Store presents an open and calming environment that seamlessly
blends advanced technology with human-centric design. Every detail reflects
HONOR’s philosophy of harmonizing innovation with culture.
The layout is intuitively organized around core AI-powered living
scenarios. In the All-scenario Experience Zone, state-of-the-art devices—from
smart travel to entertainment—are thoughtfully arranged to demonstrate how AI
effortlessly enhances daily life.
"The
world’s first Alpha flagship store, launched this time, is the result of
Honor’s collaborative efforts with a range of industry partners.” Said Jian Li,
CEO of HONOR Device Co., Ltd. “It not only brings
together technical inspiration and cutting-edge innovation, but also seamlessly
integrates AI into every device, every scenario, and every consumer
experience—maximizing industrial value and unlocking human potential."
Immersive AI Experience: Engaging
with Intelligence
A dedicated YOYO Zone showcases HONOR’s AI assistant across four
functional themes: AI lifestyle, AI assistance, AI content creation, and AI companionship.
Additionally, this next-generation AI agent embodies core competencies
in visual perception, memory, and task execution. For instance, YOYO can recall
a previously mentioned detail, such as "I prefer seats with a view,"
and proactively apply it—from planning your next itinerary to recommending a
restaurant that caters to your taste. This seamless service demonstrates a
truly humanized AI experience.
Another highlight is the AI Inspiration Café, a social space designed
for technologists, creators, and visitors to connect over coffee and exchange
ideas. To celebrate the launch, HONOR will host a series of creative
performances and interactive activities, offering engaging experiences for all
ages.
The HONOR ALPHA Global Flagship Store is poised to become a new landmark
for technology and culture in Shenzhen. Now open to the public, it invites
visitors from around the world to explore HONOR’s latest products and
experience its cutting-edge innovations firsthand.
For more information, please visit the HONOR online store at www.honor.com.
###
About HONOR
HONOR is a global leading AI
device ecosystem company. It is committed to revolutionizing human-to-device
interactions to bridge the AI ecosystem with all consumers in the agentic AI
era and beyond. The company endeavors to open industrial boundaries through
open, seamless collaboration to co-create a value-sharing ecosystem with
industry partners. With an innovative product portfolio spanning AI phones,
PCs, tablets, wearables and more, HONOR aims to empower every human, enabling
everyone to embrace the new intelligent world.
For more information, please
visit HONOR online at www.honor.com
or email newsroom@honor.com
https://www.facebook.com/honorglobal/
https://www.instagram.com/honorglobal/
منذ 3 أيام . News

Middle East Public Relations Association to Host Annual KSA Leadership Majlis in October, Focusing on Powering Progress in Communications
Manal Saleh
The Middle East Public Relations Association (MEPRA) is set to launch its highly anticipated annual KSA Leadership Majlis in Riyadh on October 8, bringing together an elite cohort of Public Relations executives and experts from across the Middle East and international markets.
The Majlis, themed "Powering Progress: Communications at the Crossroads of Innovation, Influence and Impact," is scheduled to take place at the City Hub, Misk City, offering a pivotal platform to explore the evolving strategic role of the communications industry as not just a facilitator of connection but a critical enabler of a more intelligent, immersive, and connected world.
Against the backdrop of the KSA's rapid digital transformation and strategic global positioning, the event will explore how senior PR leaders can navigate disruptive technologies such as Artificial Intelligence (AI), harness strategic influence in a fragmented media landscape, and maximize measurable impact on both business objectives and societal change.
"The communications profession is undergoing a fundamental shift, moving from tactical support to becoming an essential engine of corporate strategy," said Kate Midttun, Chairperson of MEPRA. "This Majlis meeting aims to confront the most pressing challenges—from the ethical implementation of generative AI in storytelling to building resilient crisis frameworks. We are equipping executives not just to react to the future, but to actively shape it actively, ensuring that our industry contributes measurable, sustainable value to the regional economy."
The rigorous agenda will feature high-level keynote presentations, interactive sessions focusing on crisis preparedness, advanced digital storytelling, and fostering stakeholder trust in the age of instant news.
A dedicated session will explore Saudi Arabia's approach to youth empowerment in communications, in line with Vision 2030, and how the Kingdom is positioning itself as a global leader in innovation, driven by an empowered, future-ready generation.
This year's Majlis features a distinguished group of partners, including the Platinum Partner, Alef; the Gold Insights Partner, CARMA; the Gold Partner, Hewar Group; and the Supporting Partners, 10events, Jummar PR, A2Z Media Group, and Influential Communication.
CARMA will present its 2025 Kingdom Reputation Report, titled "How Saudi Arabia's Global Reputation is Evolving in the Age of Vision 2030".
The Majlis meeting will conclude with the MEPRA Fellowship Awards, recognizing the highest level of membership awarded by the MEPRA Board to individuals who have made exceptional contributions to the PR and communications industry in the Middle East.
منذ 3 أيام . News

Thai AirAsia X Launches Direct Riyadh–Bangkok Service
Manal Saleh
With fares from just 1290 SAR one way (all inclusive) and 4760 SAR one way for premium flatbed
Fly direct to Bangkok — the gateway to AirAsia’s extensive connectivity across ASEAN, and Asia
Thai AirAsia X launched its first-ever direct flights between Riyadh (RUH), Saudi Arabia, and Bangkok (DMK), Thailand. The new route will commence on 2 December 2025, with four weekly flights every Tuesday, Thursday, Saturday, and Sunday, reinforcing AirAsia’s strategy of expanding its network into the Middle East and connecting Asean with one of the region’s most dynamic countries.
H.E. Mr. Darm Boontham, Ambassador of the Kingdom of Thailand to Saudi Arabia congratulated Thai AirAsia X on the launching of its first direct flight connecting the capitals of Thailand and Saudi Arabia. He said, "This route marks a new era of connectivity between the two Kingdoms, building bridges for trade, investment, cultural exchange, and personal connections. It will strengthen our relationship, fostering friendship and mutual understanding, and opening new opportunities for both nations. Thai AirAsia X’s expansion to this region is a prime example of how to grasp the immense growth potential the Middle East offers to Thai businesses.
Mr. Ahman Mad-Adam, Director of the Tourism Authority of Thailand (TAT) Dubai, said “The launch of Thai AirAsia X’s Riyadh–Bangkok service is a milestone that will strengthen tourism and people-to-people ties between Thailand and Saudi Arabia. This direct connectivity makes travel more seamless and opens opportunities for Saudi visitors to explore Thailand’s diverse offerings — from world-class hospitality, shopping, and medical tourism to halal-friendly services and natural attractions. With this new route, we are confident Saudi Arabia will be one of Thailand’s fastest-growing source markets, driving sustainable tourism growth in the years ahead.”
Ms. Pattra Boosarawongse, CEO of Thai AirAsia X, said “The launch of flights between Riyadh and Bangkok is a significant milestone in connecting the people of Thailand and Saudi Arabia and strengthening ties between the two countries. For travellers from Riyadh, this new route gives them access to the best of Bangkok — from its rich culture and cuisine to its shopping and world-class hospitality — as well as connectivity to AirAsia’s extensive network across ASEAN, Asia.
“We view Riyadh as a strategic destination that aligns with AirAsia Group’s fleet expansion and network development. This launch will not only serve Thai travellers but also guests from across ASEAN—including Malaysia, Indonesia, and the Philippines—as well as from Japan, who can now conveniently connect to Riyadh through our extensive network.” Pattra said
For Saudi travellers, Bangkok is also a gateway to Thailand’s renowned destinations such as Phuket, Chiang Mai, and Krabi, which are especially popular for leisure and family travel. In addition, Thailand has long been recognised as a leading destination for medical tourism, with world-class healthcare facilities, while also catering to Muslim travellers with halal-friendly services and diverse lifestyle options.
The new direct route will shorten the journey between Riyadh and Bangkok to just seven and a half hours, making travel easier and more accessible for both leisure and business purposes. Saudi nationals will also benefit from Thailand’s e-visa and visa-on-arrival facilities, which simplifies entry procedures and enhances convenience for inbound visitors.
Thai AirAsia X operates under a low-cost business model, which adheres to the principle of “You pay for what you need.” Guests have the option to purchase additional services according to their preferences, including seat selection, baggage allowance, and hot meals which include the middle-east dish. Furthermore, we are also committed to delivering services in accordance with international standards.
The flights will be operated by Thai AirAsia X’s widebody Airbus A330 aircraft, configured with 285 seats, including 30 premium flatbeds and 255 standard economy seats, ensuring comfort and flexibility for both business and leisure travelers.
منذ 4 أيام . News